Admin
Finding Aviation Jobs
I will not pretend that this is the easiest topic to write about. In fact, my knowledge of how one finds work as a private flight attendant is based chiefly on what others have shared with me. You can find some useful tips within the many threads written on the Corporate Flight Attendant Community message boards, but to save you from culling through hundreds of threads I will highlight various standout points and include others that have been shared with me over the past several years by industry insiders:
* Cold calling. Time honored and time tested this is an important method for finding work and it is also one of the hardest for the majority of people to do. If you do not have the skills to contact strangers you will find an important avenue for securing work omitted. Even the unskilled can accomplish much by attempting this step…practice, practice, practice and you will get the hang of it.
You many never feel comfortable doing it, but you accomplish much by trying. Always keep this in mind: every person that you meet is a potential contact for helping you find work; conversely, you may also be able to help someone out too.
* Attend conferences/meetings. Attending NBAA related conferences and events will get your name and face out there. Preferably, you would also attend events where a lot of pilots hang out, especially pilots of cabin class jets which include the Global Express, G-V and Falcon Jet 2000. The NBAA’s annual conference is a very important venue for networking as well as are their one-day regional conferences.
If you are an NBAA member you get a copy of their directory which lists many companies that fly these very same jets. In addition, membership will give you access to their message boards and other important information on events that they host.
How about attending the annual NBAA Flight Attendant Conference? Yes, it can be an important place to learn more about the industry, attend seminars, and network. Many of the newer folks find it helps them gain a better understanding of private flying, while some veterans will tell you to save your money for the big conferences. Your call: conference fees, hotel and transportation charges can add up significantly. Not many people have the luxury of attending every event.
* Local airport events. Is your airport hosting a seminar? Is an important industry leader speaking? Well, why not attend? Sure, aircraft de-icing/anti-icing may not be the most exciting topic, but it is to pilots. Guess what? Some of the same people you want to fly with will be attending. Guess what? There is usually a social time afterwards. After the recent crashes involving corporate jets you certainly do want to be knowledgeable about industry best practices involving ice. Oh, by the way, have several copies of your résumé with you and copies of your business card to hand out. Yes, get business cards made up and be prepared to share them liberally.
Consider joining your local airport’s advisory board, helping out with special community outreach programs, organizing an airport wide event, etc. Anything that you like to do and that helps get your face and name out there is a plus. In this business your name is golden. Promote it and protect it for all that it is worth! Become an expert self marketer/promoter.
* The internet. Do Google searches and start reading and bookmarking every page that interests you pertaining to business aviation. The internet has more information then any library and it is updated frequently.
* The Corporate Flight Attendant Community. This website was created by me to be a resource center for private flight attendants, those who aspire to become one, and their supporters. I draw upon industry leaders as well as the private flight attendants themselves to communicate what is going on in the industry, particularly from the cabin crewmember’s point of view. Helpful articles, relevant links, catering information, résumé posting, and message boards are some of the more important features of the community. This is truly a niche community one that has gained the attention and respect of many in the industry.
Of particular importance for learning/growing/networking are the message boards. Mostly everyone who participates is already working in the field as a crewmember either full time or on a contract basis. Others are working on the skills they need to enter the industry, while still others offer important help or guidance to the industry. Let me say this: your screen name is your business and I do not reveal who you are if I happen to make the connection between your screen name and true identity. Many business relationships and friendships have been made between our members because of the message boards. By participating in our Open Chat time or via p.m. [private message] contact you can “meet” our members.
* Job sites. There are many sites on the internet listing aviation related jobs. They include: Skyjobs, Plane Jobs, AviaNation, Climb to 350, AEPS, and the Aviation Employment Board. This last community, the Aviation Employment Board is run by me and is a companion to the Corporate Flight Attendant Community. Naturally, it is my preferred method but some of the other sites are helpful too. Unlike the Aviation Employment Board, most will charge you a monthly fee to register. A big hint: if you do sign up check out the jobs listed on the “pay sites” with the free sites. See if you notice any difference in jobs listed. If you are a corporate flight attendant, do not expect many jobs to be listed publicly in any case. There just aren’t all that many available at any given time and most companies do not want to publicly advertise their openings.
* Agencies. AirCareCrews; Integrity Flight Crews, LLC; Jet Professionals, Inc.; J.S. Firm; Turner Services are all some of the names out there associated with providing hiring services. Expect to pay a fee in most cases; do not expect many opportunities. Your call.
As one of our message board members has advised: build your own sources. You may find that something works better for you than another person. Much depends on your own initiative; I find that those individuals who do the most exploring have an easier time finding work. If flying corporate is something that you want, be persistent. Another good trait: be flexible. This includes having a willingness to relocate and being available to work 24/7/365.
Customer No service and Customer service
By “Butch” West
I was in a sporting goods store in Austin, TX not long ago. Was purchasing what I call a “knee brace.” It helps me stabilize my right knee, so that I can work doing my “real” job handing out flyers door to door.
There were no problems, as far as I know, with my purchase; the problem was with how another customer was treated. He was asked to leave because he was getting “too loud.” Problem is that claim was not true. His voice had not changed one bit from the time I arrived at the register to the time my transaction was complete.
The problem is that they did not like the questions he was asking, so instead of answering the questions, they asked him to leave. I was the only other customer at the register, and there were more employees at this store than customers, wonder why?
After visiting the stores website I found no readily available email contact information. There was a phone number on the receipt, but the line did not go to any one with authority, like a manager. What it amounted to the other customer had asked about something earlier in the day, he was told to go home get what he needed and the store would provide a certain service for him. When he came back they refused to provide the service he was promised, so he started asking why someone had told him that something would be done, if they were not going to do it.
Instead of being willing to be held accountable and responsible for his own actions, the store sent the customer away.
So, I would like to suggest to those of you in what is sometimes referred to as “Customer No Service”, listen to your customers. If you kick all your customers out for being “too loud” when the real problem is that you do not like where the customers line of questioning seems to be going, you may find yourself with no customers at all.
Without customers, you would not have a job at all. Yes, some people try to cheat the system. But if you treat one customer badly, you may lose two or more. If you try to hide dissatisfaction with “private talks” or wait until every one else has left the store to deal with your “unruly” customer, the one ask questions, you do not like, you may find other customers wondering what you are trying to hide.
When I got home from that experience, I went straight to Facebook and Twitter and posted my opinion of the situation there, and there I named the store and put in the address, and on Facebook, I did some of it on their wall. So, now, you may have more than two dissatisfied customers. You may have those who have been somewhat dissatisfied, but afraid to say or do anything looking to competitors.
So, do not forget to treat your customers’ right, regardless of how you perceive them. Answer questions, if you can, if you can’t say so.
Before I went into the sporting goods store, I went into my bank, which keeps some branches open on weekends and holidays. I had a situation. The teller told me where I could go to resolve the situation. The person I needed to see was busy, and said “I’ll be right with you, sir.” And she was.
I overheard her conversation with someone on the phone while I was waiting. She made a mistake in number branch locations in a certain town, and told the recipient that, as she apologized for making the mistake.
She then explained a situation, but asked the caller’s name and phone number and then offered an alternative. She gave the caller the name and phone number of the branch manager the caller was inquiring about. Then she said, I’ll leave a message with my manager, too, and she did.
Then she helped me, she looked for the form she needed to fill out, and asked if any one else had filled out a form for the same thing. I told her, I thought someone had, then she made sure to email and fax the form for approval before I left, then told me so, and that on a holiday. She also explained to me where a branch of the bank that I had been near, but had not seen was. When she told me it was inside a certain mall, I figured out why I had not seen it. And this lady works for one of the big banks that we want to send away. But my personal experience with this big bank, is that for the most part they treat the customers the way a small bank would.
My bank did not even make the list of the most dissatisfied customers, like a lot of big banks have.
So, what is the difference between these two stories? I think it boils down to customer appreciation. Those who appreciate their customers provide excellent customer service, those who don’t, well don’t.
So, if your are in customer service, and that includes sales clerks, and tellers, remember that it is your job to “serve” the customer, that is why they call it “customer service”
Internet Marketing Basics
Internet marketing is more important than other forms of traditional marketing, Because the Internet as a platform for marketing is flat and in cyberspace, you’re only as good as any MNC trying to promote its products. A long time for the same pay. With little effort and knowledge that can succeed in your marketing efforts on the Internet.
Parsimonious Marketing Techniques Some techniques were discussed, such as pay per click advertising requires an initial investment. Now, we have introduced some marketing techniques that will not cost you a penny. All you need to devote some of your valuable time. But then time is money. Is not it?
You must have heard about article marketing. If you havent missed much. Article marketing is a great tool (which can be filled to increase the cost free or very low) traffic to your blog or your website. In this tutorial, you learn to use some very advanced technology, the power of this wonderful Internet marketing tool.
Squidoo Marketing For this tutorial, you will realize that we can use Squidoo to how facts which can help substantially thousand dollars a month is not even a building block for your advertising costs! You will understand why Squidoo as a great tool and resource for those who want to do article marketing, you know, an expert on dealing with the various tools offered by Squidoo and understand how these techniques to build Squidoo lenses out!
How to use Click Bank Bank is one of the largest affiliate networks on the Internet. This feature vast network of thousands and thousands of digital information products and you can find almost any type of product sold to the grid to find. From e-books available for special reports on the software online manuals, click on the bench is a very large collection of digital products and services.
Interesting Reading If you think choosing the right product alone will guarantee to your success online, then you are far from the truth. If you meet the right sales pitch for the public’s right not even the best product in the world is about money. This section of the tutorial, we teach the importance of importance in the internet marketing.
Performing Keyword Research to decide which keywords to use can be very time consuming and intimidating. But do not worry. We understand the process easily in a simplified and easy to follow step by step. Before you begin to find what you need to know to choose keywords and promoting their use. Here is how it should be.
A study by keyword market research, market research is the most important aspect of Internet marketing. In this part of the tutorial, will be presented with various techniques and tools for conducting market research and knowledge necessary to read your campaigns on the Internet to promote trade.
Top Ten Common Errors of good to make mistakes, especially when you learn something new. There are some mistakes that are usually taken from the new ISP. Based on our experience with Internet marketing and leadership, many newcomers to internet marketing, here is a list of the ten most common mistakes that are repeated in Internet marketing. This section of the guide will help you avoid mistakes and you learn from the mistakes of others.
Writing Writing effective advertising is a key differentiator for success in Internet marketing. When running campaigns or Google AdWords or Yahoo! Search Marketing, is extremely important that your text ads, very convincing with a solid reputation for action. An effective writer can earn much more effectively than other affiliates, and this difference may be as high as $ 500 per day.
Keywords of this county is another important technique to be applied, while the pay-per-click advertising networks. This method usually has dramatic consequences for the click-through rates and overall effectiveness of the campaign. Non-technical common word has a negative effect on the best of your campaign.
Creating a website building an effective landing page or ad space can be intimidating and overwhelming, especially if you do not know how the procedure. This section of the tutorial will show you how to create a landing page or site, and what to do to make it work and make money.
Landing page page contents persuasive and effective landing is very important to maximize the benefits of your internet marketing campaign. The landing page is where you can add personal experiences and your reports to convince the visitor to take a purchasing decision. You can also have different opinions about the products they sell and a personal relationship with the viewer so he or she will feel freer and safer in a financial transaction.
Strategic Planning for Public Relations
VINTAGE PUBLIC RELATIONS MOTORCYCLE PATCH CLUB / CHAPTER MEMORABILIA
 | US $19.99 End Date: Friday May-18-2012 18:43:28 PDT Buy It Now for only: US $19.99 Buy it now | Add to watch list |
 | US $17.50 (0 Bid) End Date: Friday May-18-2012 18:45:20 PDT Bid now | Add to watch list |
Bookmark Printing: Taking Advantage of an Attractive And Handy Marketing Tool
Marketing is a never-ending job. You need to constantly promote your business in order to draw in new customers and keep the old ones interested in your offerings. Thanks to modern technology small businesses are offered with a lot of marketing strategies that were not available in the past. Learning how to use of all of them and staying on top of your marketing campaign is surely a full-time job.
The good news is there are plenty of cost effective marketing tools today that won’t take so much of your budget. Whether you have a big or small business, there is a handy tool that will let your promote your business effectively and economically. One good example of this tool is bookmark printing. Bookmarks may be small tools but they present a good advantage in promoting your business and communicating with your target customers.
What’s great with this material is that it lets you create a communicate tool that will deliver your marketing message in a subtle manner. Its negligible investment is also a good factor. It will let you create your materials without spending a lot. If you intend to save on your marketing dollars, then this material is what you need.
You can always find a reliable online printing company that will help you create your design and print your materials. There are bookmark templates they offer which you can use to create your design. It would be best if you stick with a simple template that will communicate your message in the simplest and most cost effective manner. Your message should be delivered in a clear-cut and concise manner.
But if you want a custom design, you can always create your own design or hire a designer to do it for you. Custom bookmarks will always look great for your business. But to make sure your custom bookmark is impressive you need to keep in mind three important elements: headline, message, and design.
The headline should be catchy and talk about the benefits of your business. It should tell half of the story and the other half told in your message. Be sure to highlight your benefits so people will be encouraged to read the read of your message. As always, it’s best to use simple words that will allow you to deliver your message in the clearest and most effective manner. If you can create the best message, it would be so much easier for you to make your point and encourage people to listen to what you have to say. Don’t forget to put your contact details in your bookmark. This will help people contact you easily.
The design should also be neat and clutter-free. You need to make sure that there is seriousness in your approach to encourage people to read hard. Think carefully of the layout of your material. Use high quality paper and use lamination to preserve the look of your bookmark and make it long lasting.
Ask your printer if they provide discounts in ordering in bulk. This will help you save a bundle of your marketing dollars, which you can use in other business endeavors. With a creative and attractive bookmark, you can be sure that your business will be present effectively in front of your customers and prospects. This will also help you boost your customer base and profit margins.
These easy and winning tips will allow you to keep your company’s name in the lead of your costumers. For more free and well crafted designs, visit: bookmark templates.
Posted in Marketing Promotional Tools | 
Advantage, Attractive, Bookmark, Handy, Marketing, Printing, Taking, Tool | 
Leave a commentStart up Business ? Postcard Marketing
For new businesses, advertising and marketing is very essential part to promote their products and services. It is not possible for new business to promote their products and services with any high tech marketing tool due to limited budget. The good news is, they can easily opt a strong marketing tool in with their small budget, named Postcard marketing.
Postcards – Smart way of Advertising
You can efficiently promote your business through postcard advertising. Postcard marketing has been used by number of successful businesses and it is worth to try. Some of the main benefits attached with postcard marketing are:
Don’t need to have a large amount of budget
Direct mail marketing always generates positive response rates
Postcards are versatile that can be used to accomplish many different goals of marketing
Now, look at the details;
Cost effective
No doubt, postcard marketing is a low cost strategy as compared to other marketing strategies. It is best cost effective marketing tool. Postcards are ready to read they don’t need to be placed in envelops. With just 23 cents you can send one postcard through First Class Mailing. In only 50 cents you can send standard size postcard that will include all production expenses such as postcard material, postage cost and printing.
Generate positive responses
If postcards are well-designed you can get more positive responses from your consumers. Many businesses consider postcards as the best marketing practice. Even people keep their favorite advertising postcard and display them on their doors, refrigerators to decorate. It is the effective way to reach out to your niche market.
Send postcards for different reasons
Goal for sending postcard can be vary according to the goal of the company. A company can send a postcard to their target audience to introduce new products, services, even a new company. You can also send a postcard to let people know different discount rates, contests and rewards offered by your company. Postcards can be used as discount coupons and gift vouchers to encourage recipients to visit you online or shop. You can even send postcards to your target audience if you are celebrating any event such as an anniversary.
Track the results and stay updated based upon the recipients’ response. Print a code on a postcard for those who want to buy online, when they will type that code on your website you can easily see the successful results of your marketing campaigns.
Five Minutes on….. The Value of Customer Service
Good customer service is the lifeblood of any business. However, in a competitive climate where costs and services are very similar, it is imperative to realise that every aspect of your business can impact on your customer’s experience, not just those which are face to face. A company can provide a comprehensive range of services for its customers. Unless you have a product or a service where you have the monopoly market, you need to be able to offer that “something” extra to distinguish yourself from the competition. A customer centric strategy can be the solution.
Many seek to provide exceptional customer service but few actually, constantly deliver it, it doesn’t just happen. It is the result of an intentional effort on the part of a company’s owner and its staff to provide a second to none service where every customer feels important and valued. Research has shown that the majority of customers stop doing business with a company due to the attitude or indifference of its employees towards them. So, how exactly can you ensure that you’re providing excellent customer service every single time?
As welcoming as it is to gain new customers, make sure you have a solid customer retention strategy in place. Part of this can be as simple as acknowledging they have purchased from you before. You may not remember their name, nor what they bought, but acknowledging that they have done business with you previously goes a long way towards making them feel valued and appreciated.
For a customer facing employee, a major part of the job is determining the requirements of your customer so that they make the most appropriate and relevant purchase for them. Any single purchase can be a major investment. Take the time to ascertain the exact specifications of what your customer is looking for so they can be confident and content with their subsequent purchase. Make a commitment to always learn what your customers want and they will come back time and time again.
Be the company where customers find the staff accessible when they need them. Make it easy for your customers to contact you, provide them with a point of contact at all times so they can contact the company easily with any questions or concerns they may have. In today’s world of automated switchboards, people like being able to speak to an actual person. Provide an efficient and hassle free experience each and every time with easy to use processes. Exhibit professionalism, efficiency and politeness at all times. Commit to consistently high levels of customer service and your company will become renowned for its customer focused service.
]]>
Providing not just good service, but memorable service is a key component of an effective retention strategy. Today, consumers’ expectations are higher than ever and if you fail to deliver, you risk losing your customer. If you say you’re going to do something, make sure you do it, even if it is a simple phone call. One of the quickest ways to lose your customer’s confidence is by not following-though or late delivering a service or product without advance notification. If a delay is unavoidable, try and provide an interim solution for the customer.
It is vital to place yourself in the shoes of the customer, especially when a difficult situation may arise. So when you have an agitated customer in front of you, understand that they are not having a go at you but may have a pressing need to make their purchase or be under some other indirect pressure. When you see that it is the situation affecting their behaviour rather than their personality, it is easier to work towards a resolution.
If you make a mistake, admit it and concentrate on setting it right straight away. When a customer has a complaint, they want their complaint to be heard, so really listen, not just hear, apologise and tell them the corrective action you will take. For many customers, the fact that you are willing to listen and rectify the error immediately, will go a long way to diffuse the situation and reach a satisfactory solution. What may have started off as a bad experience can be turned into a positive one that a customer will recount to others with a positive spin.
Ask your customers for their thoughts on your service. Gain feedback on what they like and don’t like. Conduct surveys and questionnaires and act on the information that you gather. Let your customers know that their opinions are important to you and by listening to them, you can make valuable improvements that will benefit both you and your customers. Keep doing this regularly so that you can ensure that you are remaining up to date with the changing needs of your customers at all times.
Set customer service standards, define what they are and what they mean to your company. A way of communicating your service to your customer is via a Customer Charter. The Charter underpins your commitment to the ongoing provision of excellent customer service. Formulate a customer care vision. Agree a statement of intent and service guarantees. Review processes, set targets and design ways of measuring performance. Define key employee behaviours and embed the Charter into the culture of your organisation.
Equip your staff with the right skills and behaviours to deliver your customer centric approach and the investment made in them will repay itself tenfold. Keep identifying your customers and their needs, and ensure you make the necessary changes to go above and beyond their expectations of excellent customer service continually and consistently. Retained customers mean repeat business and increased revenue. Ensure your staff understand the importance their front-line roles play with your customers’ satisfaction and become known as a business that takes a genuine interest in its customers.
Toojays Training & HR Consultancy Ltd was established in 2003 by owner and MD Lee Martin. Based in Peterborough, the company delivers Leadership, Management and Team Development solutions to a range of international clients.
Focusing on practical, value adding, experiential learning, Toojays has assisted many large and small organisations with business development interventions. These have produced tangible ROI for all concerned and led to Toojays being an acclaimed and award-winning supplier of development initiatives.
Why Use Facebook For Marketing
Internet marketing is essential in today’s business world. With it, you will be able to reach out to more people, which means that you will be able to have a larger share of the market. Today, most people now uses different internet marketing tool in order to promote their products on the internet.
If you want to market your business or your products and services effectively, internet marketing is the answer. First of all, you don’t need to be an internet marketing expert in order to promote your products efficiently over the internet. What you just need is to know where to market it on the internet.
Try to think of a website that generates a lot of traffic and one that divides people according to their interests and hobbies. This way, you will be able to know where you should advertise your products and services and you will also be able to specifically target the people you want to sell your products to.
One website like this is a social networking website. Here, you will see that it will already have the traffic you need and most will contain the tools you need to efficiently advertise your products or services.
One such website is Facebook. Although a lot of people primarily use Facebook to socialize with their friends, you can also use this website as an effective internet marketing tool. It already has the numbers, where it already has more than 62 million active subscribers and is still growing.
When you join Facebook, you will see that you will be given your own profile page. Here, you will be able to tell people about yourself. Now, in order to advertise, try to start adding friends, preferably your own circle of friends or people that you already personally know. Once you build you own network of friends, it is now time for you to extend that network. Try joining groups that share your interest or groups that is interested in what you have to offer.
You can also try personalizing your profile page to make it unique which will attract people to view it. You might also want to post links to your website on your profile page or you can also syndicate your blog pages using RSS. These tools are already provided by Facebook, so you don’t really need to know about HTML programming or other complicated internet things.
Another reason why Facebook is a great place to market products and services is that Facebook encourages word of mouth advertising. If someone likes your profile page or the products or services you sold them, they may be able to recommend you to their network of friends and also their groups. This means that the people in Facebook will be the ones that will advertise for you.
These are the things that you need to remember about Facebook and just few of the many reason why you should try marketing your business here.
With Facebook, internet marketing is easier and a lot more fun. Remember these tips and you can be sure that you will be able to effectively market your business website as well as the products and services you are selling far more effectively than other forms of internet marketing.
Facebook has it all. It has traffic and the tools. All you need to do is use the tools provided in order for the traffic to come to you.